Nutshell CRM is a web-based CRM service. Many Nutshell CRM reviews point out its simplicity, affordability ($19/user/mo) and excellent mobile apps. Nutshell doesn't have complex sales force and workflow automation tools, but its intuitiveness and user friendliness makes up for the missing features. Nutshell appears to be available in the cloud only, meaning there is no way to 'own it', self-host on own server or alter source code. If you are looking for a free Nutshell CRM alternative and want these missing features, consider Bitrix24.
Using Bitrix24 as Nutshell CRM alternative
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.