Privacy Policy

Kala Group Technologies LLC – www.kalagrouptech.com

1. About Us

Kala Group Technologies LLC is a U.S.-based Bitrix24 Gold Partner providing CRM systems, AI automation, telephony, SMS services, and integrations. Our platform includes tools such as USTelephony24 AI to enhance communication workflows.

2. Information We Collect

Name, email address, and phone number
CRM and account data
System usage and interaction data

3. How We Use Information

Provide and manage services
Deliver communications and support
Improve system performance and security
Maintain compliance with telecommunications regulations

4. SMS & 10DLC Compliance

Phone numbers are used strictly for operational and service-related communication.

We do not sell, rent, or share mobile information for marketing purposes.

5. Opt-Out Rights

Reply STOP to unsubscribe from SMS messages
Reply HELP for assistance
Email contact@kalagrouptech.com for data requests

6. Data Security

We implement appropriate technical and organizational measures to protect your information.

7. Data Sharing

We do not sell personal data. Information may be shared only with trusted service providers necessary to operate our services.

8. Your Rights

You may request access, correction, or deletion of your personal data at any time.

9. Updates

This policy may be updated periodically. Continued use of services indicates acceptance.

10. Contact Information

Kala Group Technologies LLC
2215 N. 23rd Street STE. 1036
McAllen, TX 78502, USA

Email: contact@kalagrouptech.com