Cloud pricing

Set and limit CRM access for each user depending on their role and assigned permissions

Visual representation of a sales process divided by stages; fully customizable with ability to create different pipelines for different sales processes

Sales automation tools that move a customer from one pipeline to another according to set rules

Ecommerce tool for selling goods or services and accepting payments inside chat or messengers

Deals that are automatically created with a set frequency (e.g. monthly or annual subscriptions)

Invoices that are automatically created with a set frequency (e.g. monthly or annual subscriptions)

Configure required fields for each stage

Online document creator inside CRM сreates any document type according to a set template (invoice, contract, shipping bill, etc.)

Set and limit document generator access for each user depending on their role and assigned permissions

Maximum file size for document generator template

Create deals and invoices from quotes in one click

Automatically finds and merges duplicate leads, contacts and companies into one single record

Restore deleted CRM records from the recycle bin

Chronological log of all logins inside CRM for all users

Chronological log of all changes inside CRM for all users

Automatic telephony dialer inside CRM

Schedule appointments and book resources inside CRM

Integration with Google Maps inside CRM for address visualization

Removal of Bitrix24 branding for forms

Removal of Bitrix24 branding for live chat widget

Set individual sales target for each sales person

Compresensive set of analitycal reports inside CRM

Upper limit for CRM records allowed for CRM analytics for each plan

Complete sales automation based on rules and triggers for desired actions

Integrate third party solutions into the sales automation process using webhooks

Full customization of rules and triggers for sales automation inside business process designer

Creation of workflows for sales automation inside business process designer

Automatically add contact information from business cards using a smartphone

Maximum number of searchable leads allowed for each plan

Maximum number of searchable deals allowed for each plan

Maximum number of searchable contacts allowed for each plan

Maximum number of searchable companies allowed for each plan

Maximum number of email addresses that can be used for email marketing for each plan

Maximum number of phone numbers that can be used for SMS marketing for each plan

Maximum number of phone numbers that can be used for robocalling for each plan

>Maximum number of instant message recipients that can be used for IM marketing for each plan

Ability to run a retargeting campaign based on contact information stored inside CRM

Automatic generation of repeat sales to customers who've already purchased something

Maximum number of CRM records allowed for Sales Intelligence reports for each plan

Assign different phone numbers for different advertising channels and track each channel's performance by tracking phone calls made to those numbers

Automatic tracking of performance and ROI calculations for online advertising sources, such as Adwords, Facebook, SEO, etc.

Automatic tracking of performance and ROI calculations for offline advertising sources, such as trade shows, leaflets, radio or TV

Sales intelligence reporting engine

Number of days Bitrix24 stores copies of imported emails that aren't used anywhere

Bitrix24 is an omni-channel contact center that allows you to connect multple communication channels

Business hour settings when consultants are available for live chat

Incoming chat is distributed to all agents who are online simultaneously to ensure the quickest response time

Ability to rate live chat conversations by customers to ensure agents are doing a good job

Ability to rate live chat conversations by supervisors to ensure agents are doing a good job

Pre-set answers to most frequently asked questions

Transfer conversation from one employee to another

Transfer conversation from one channel to another (ie. sale to support)

Route incoming inquiries between different employees according to set rules

Set of comprehensive reports for contact center usage including number of inquries, average response time, satisfaction ratings, etc.

Set of statistics reports for each open channel

Export open channel data to an Excel file

Set and limit open channel access for each user depending on their role and assigned permissions

Easy integration with any email provider

Maximum number of inboxes a single user can connect for each plan

Email inboxes that are accessible by multiple users (i.e. sales@ or info@)

Maximum number of outgoing emails allowed per account for each plan

Time period in which email data is fetched during initial synchronization (i.e. all emails within the past 30 days)

Use emails inside tasks, including task creation from incoming emails

Use emails inside CRM, including lead creation from incoming emails

Incoming call is distributed to all employees who are online simultaneously to ensure the quickest response time

Automatically forward unanswered phone calls to available employees

Ability for other employees to intercept incoming phone call made to another person who is not available

Connect different phone numbers to different traffic sources

Export call details data to an Excel file

Ability for other employees to intercept incoming phone call made to another person who is not available

Automatic telephony dialer inside CRM

Ability for customers to rate assistance they received via phone

Create interactive voice response menus

Automated call recording and recording storage for phone calls made via Bitrix24 telephony

Number of employee groups responsible for answering an assigned number

Maximum number of employees allowed per queue group

Ability to set and limit telephony access for each user depending on their role and assigned permissions

Task reminders in Bitrix24 can be set for self, task author or responsible for task completion

Create a new workgroup or project by copying an already existing one

Bitrix24 users can be assigned various task roles, depending on desired level of involvement: participants are responsible for assisting in task completion, while observers only get updates about task progress and changes

Re-assign a task to another responsible person, can be done individually or in bulk

Rate completed tasks as satisfactory or unsatisfactory

Allows to restrict task completion before approval

Allows supervisors to view all tasks of their subordinates in one place

Add custom fields inside tasks

Set and limit workgroup/project access for each user depending on their role and assigned permissions

Tasks in Bitrix24 support all four dependency types: Start to Finish, Finish to Start, Start to Start, Finish to Finish

Tasks that are easily and automatically created from templates, including regularly repeating ones (e.g. weekly or monthly tasks)

Create templates for tasks that come with subtasks

Share templates with others

Enable automation rules and triggers inside tasks

Automated dashboard that shows what percentage of tasks were completed by each user on time and without objections

Maximum number of searchable tasks for each plan

Restore deleted CRM records from the recycle bin

Number of sites that can be connected to Bitrix24 call tracking

Connect a Google Analytics account to Bitrix24 sites and landing pages

Removal of Bitrix24 branding for sites and landing pages

Set and limit site builder access for each user depending on their role and assigned permissions

Bitrix24 sites and landing pages are automatically integrated with the Sales Intelligence module

Insert HTML or Java Script code inside Bitrix24 sites and landing pages

Use dynamic blocks inside Bitrix24 sites and landing pages

Copy and migrate sites between different Bitrix24 accounts

Maximum number of Bitrix24 stores that can be created for each plan

Upper limit for the number of products in a Bitrix24 store for each plan

Set and limit online store builder access for each user depending on their role and assigned permissions

Ability to set variable prices according to a set rule (e.g. volume orders)

Create custom discounts for a Bitrix24 store

Automatically apply discounts when total spent amount exceeds assigned values

Automate order processing inside a Bitrix24 store

Stock management for Bitrix24 stores

Inventory management for Bitrix24 stores, including printable order processing documents

Apply a selected background to all users inside a Bitrix24 account

Change the menu and apply changes to all users inside a Bitrix24 account

Change default invitation text and replace it with your own

Maximum amount of online storage available for each plan for entire account

Search contents of files stored inside Bitrix24 accounts

Share files publicly with people outside Bitrix24 accounts

Share folders publicly with people outside Bitrix24 accounts

Set and limit file access for each user depending on their role and assigned permissions

Set and limit folder access for each user depending on their role and assigned permissions

Track all changes made to documents and store previous versions inside a Bitrix24 account

Time period in which unused file version copies are stored inside Bitrix24 accounts

Upper limit for convertible video file size for each plan

Ability to disable file editing to other users

Manage various absence types (annual vacation, sick days, etc.) inside Bitrix24

Track employee worktime, including mandatory workday minimums, clock-ins and clock-outs