SwitchVox is a popular unified communications platform sold by Digium (the maker of Asterisk PBX). It has a sizable market share and is available both in cloud and on-premise. SwitchVox reviews are positive. SwitchVox’s only drawback is that it doesn’t come with a built in CRM, which is a requirement for any organization that’s looking for a telephony solution that can be used for telemarketing or as a virtual call center. If you are looking for a free SwitchVox alternative, Bitrix24 makes a great choice. Available both in cloud and on-premise Bitrix24 unified communication tools are comparable to that of Switchvox and set up will take less than 5 minutes.
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